Answer every customer
on WhatsApp, day and night
Your customers already talk to you on WhatsApp, usually on one person’s phone. Iterative Billing turns it into a shared inbox your whole team works from, with an AI assistant that answers at any hour and hands over when a person is needed.
Their experience
What your subscribers see
Answers at any hour
The AI assistant replies to common questions immediately, even at night.
Receipts and invoices on WhatsApp
Payment confirmations, invoices and receipts arrive as WhatsApp documents.
A real person when it matters
Complex cases move to your team without the customer repeating themselves.
Your control room
What you see
A shared inbox
Every WhatsApp conversation in one team inbox, with labels, instead of on one person’s phone.
Broadcasts and automatic replies
Announce outages, offers and reminders, and reply to routine questions automatically.
Handover with context
The assistant classifies messages and hands a case to a person as a ticket when it should.
Guard rails and budget
Replies pass an output guard, and AI spending is budgeted per network.
How it works
- 1
Connect WhatsApp
Link your business WhatsApp number to the platform.
- 2
Set up the team
Give staff access to the shared inbox and labels.
- 3
Switch on the assistant
Decide what it answers and when it hands over.
Questions operators ask
Can my whole team answer WhatsApp from one number?
Yes. Conversations arrive in a shared team inbox with labels, so any staff member can pick them up and nothing lives on one person’s phone.
Does the WhatsApp AI assistant answer customers by itself?
Yes, for common questions, at any hour. It classifies each message and hands the conversation to a person as a ticket when a human is needed, with guard rails on what it sends and a budget on AI spending.
Can I send invoices and receipts on WhatsApp?
Yes. Payment confirmations, invoices and receipts can be sent as WhatsApp documents, and broadcasts reach customers with outage notices, offers and reminders.
Run your network like a telco
Iterative Billing is application-only. Tell us about your network and we review it within one business day; approved networks start with a 3-day trial.
Also on your phone
