Customers who stay,
and bring their neighbours
In a street with three ISPs, the one customers are proud to recommend wins. Iterative Billing gives you the retention tools large operators use, loyalty points, referrals, offers and fair-usage plans, running automatically from billing.
Their experience
What your subscribers see
Points on every payment
Loyalty points earned on payments and redeemable against service.
Rewards for referrals
A reward when a neighbour they refer signs up.
Offers worth staying for
Coupons, promotional plans and speed boosts.
Treated fairly after an outage
Extra days added automatically when an incident affected them.
Your control room
What you see
Churn insights and win-back
Customers at risk of leaving and lapsed customers worth winning back are flagged for you, with win-back offers ready to send.
Your rules
Set how many shillings earn a point (one point per KSh 300 by default) and what points redeem for.
Fair usage
FUP moves heavy users to a lower speed when they pass their quota, instead of cutting them off.
How it works
- 1
Set your earn rate
Decide how customers earn points and what they redeem for.
- 2
Create offers
Coupons, promo plans, boosts and win-back offers.
- 3
Let it run
Points, referrals and credits apply automatically from billing.
Questions operators ask
Can an ISP run a loyalty programme in Iterative Billing?
Yes. Subscribers earn loyalty points on payments, one point per KSh 300 by default and configurable, and redeem them against service.
Does it support referrals and coupons?
Yes. Referral rewards, coupons, promotional plans and speed boosts are built in, along with win-back offers for lapsed customers.
What is FUP and does Iterative Billing support it?
A fair-usage policy moves a customer to a lower speed after they pass a data quota rather than cutting them off. Iterative Billing applies FUP automatically per package.
Run your network like a telco
Iterative Billing is application-only. Tell us about your network and we review it within one business day; approved networks start with a 3-day trial.
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