Get in Touch
Whether you're evaluating Iterative Billing, need help with setup, or have a technical question: our team is ready to assist. We pride ourselves on fast, helpful responses.
5.0 on Google · 8 reviewsWays to reach us
WhatsApp Support
Our fastest channel. Get real-time help with setup, configuration, and troubleshooting from our technical team.
Email Support
For detailed inquiries, feature requests, or issues that need documentation. We respond to every email.
Phone Support
Available for Enterprise plan customers. Direct line to our senior technical team for urgent issues.
Contact the Right Team
Technical Support
Platform issues, MikroTik integration, billing configuration
Sales & Partnerships
Pricing inquiries, enterprise plans, reseller programs
Data Protection
Privacy requests, data exports, compliance inquiries
Our Location
Nairobi, Kenya
Based in Nairobi, serving ISPs across Africa and beyond, with native payment gateways in nine markets.
Support Hours
24/7 via WhatsApp and email
Phone support available Monday–Friday, 8:00 AM – 6:00 PM EAT. Emergency support available around the clock for every network.
Ready to Get Started?
Try Iterative Billing free for 3 days. Our team will help you set up everything.