Customer devices

Every customer router,
managed from your desk

A truck roll to change a WiFi password is how small ISPs stay small. With the built-in TR-069 ACS, Iterative Billing configures and fixes customer routers and ONTs remotely, and lets customers change their own WiFi.

Their experience

What your subscribers see

  • WiFi changes in seconds

    Customers change their WiFi name and password from the app or portal themselves.

  • Fixed without a visit

    Reboots, settings and diagnostics are done remotely, the same day.

Your control room

What you see

  • Zero-touch setup

    Customer routers and ONTs are configured automatically, including PPPoE or bridged WAN.

  • WiFi management

    Set and change SSIDs and passwords remotely, with each customer’s WiFi settings kept on record.

  • Reboots, firmware and diagnostics

    Reboot a device, update firmware and run diagnostics without leaving the office.

  • On the same platform

    The ACS lives next to billing, RADIUS and the NOC, not in a separate tool.

How it works

  1. 1

    Point devices at the ACS

    Customer routers and ONTs register with the platform over TR-069.

  2. 2

    Apply your defaults

    WAN and WiFi settings are applied automatically as devices come online.

  3. 3

    Hand WiFi to customers

    Turn on WiFi self-service in the app and portal.

Questions operators ask

What is a TR-069 ACS used for by an ISP?

An auto-configuration server lets the ISP configure and manage customer routers and ONTs remotely: WAN settings, WiFi name and password, reboots, firmware and diagnostics, without visiting the customer.

Can customers change their own WiFi password?

Yes. On TR-069 managed devices, customers change the WiFi name or password from the self-care app or portal and the platform pushes the change to their router.

How is TR-069 priced elsewhere?

Splynx publishes its ACS server at $100 a month per 1,000 devices (splynx.com pricing, September 2026). In Iterative Billing the ACS is part of the same platform as billing and monitoring.

Run your network like a telco

Iterative Billing is application-only. Tell us about your network and we review it within one business day; approved networks start with a 3-day trial.

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